Backend rescue for startup teams under pressure
The late-night alerts. The release you’re afraid to ship. Another customer asking what broke. We help startup teams fix unreliable backends so you can get back to building and switch off at the end of the day.
Start with what’s going wrong. We’ll help you find the next step.
Understand what keeps breaking
Trace recurring problems to their root cause.
Fix the risks that hurt most
Prioritize the issues disrupting your customers.
Help your team stay in control
Make releases, monitoring, and recovery clearer.
You’ve carried the work this far.
Bring in help for what comes next.
Sound familiar?
Customers need answers. Your team needs breathing room. You need to know that fixing today’s problem won’t create tomorrow’s emergency.
You get production back online, then spend the rest of the night wondering when it will happen again. Even your time off feels like being on call.
A small change can trigger a rollback. The team hesitates to ship, and the feature you promised sits waiting while everyone checks what might break.
Customers see another error. You’re the one explaining it, reassuring them, and wondering how many more times they’ll give you the benefit of the doubt.
The same bugs eat another sprint. Your engineers are exhausted, the cloud bill keeps climbing, and the work that would move the business forward gets pushed back.
How we help
Start with the problem taking the biggest toll. We connect the technical work to what your customers, team, and business need next.
Infrastructure audit
When every problem feels urgent, choosing the next move is exhausting. Get a clear view of what is wrong and where to focus your team’s effort.
Performance optimization
Slow requests frustrate users and send your team searching for answers. Find the bottlenecks behind the delays and the cloud spending that isn’t helping.
Reliability engineering
Your team should be able to release a change without bracing for the fallout. Build the checks, visibility, and recovery steps that make shipping less stressful.
The way we work
Relief starts when the problem stops feeling endless. Each step gives you something concrete: a clearer diagnosis, agreed priorities, and help doing the work.
Tell us what keeps breaking, who it affects, and what keeps getting pushed back. You can start with the symptoms, even if the cause is still unclear.
We review your stack and agree on priorities, scope, and trade-offs with your team. You can explain what needs attention, why it matters, and what comes next.
We work alongside your engineers to implement improvements, check the results, and share how the changes work. Your team keeps the knowledge to move forward.
Who we help
When production breaks, the questions land on your desk. We help founders, CTOs, and small engineering teams carry the work of fixing it, from post-MVP startups through Series B.
We went from firefighting to feature shipping in a month.
“We were dealing with constant alarms on AWS for outages, as well as dealing with angry users contacting us. Server errors were normal in production. Now, we've reduced our cloud spend, and best of all, we no longer have to constantly deal with outages and technical debt.”
Before you reach out
Bringing someone into your codebase is a big decision. Here’s what the first step looks like and how we work with your team.
Start with what you can see: an error customers keep reporting, a slow workflow, a deployment that feels risky. We’ll ask about your stack and the impact on your team to help work out what needs investigating.
We start by understanding the system you have and looking for focused fixes. If a larger change is warranted, we’ll explain the reasons and trade-offs so you can agree on the scope before implementation.
We’ll need their context and input on priorities. We work alongside them on the agreed implementation, explain the changes, and share the knowledge they need to run and maintain the system afterward.
The Scale Readiness Audit starts with a conversation about your symptoms, stack, and goals. We’ll discuss what needs attention and a practical next step. Detailed code review and implementation are scoped separately.
That depends on the problem, your stack, and the scope of the work. Start with the free call or send a message. We’ll clarify what needs investigating and discuss the scope and cost before starting paid work.
Let’s take the next step
A recurring outage. A release you keep postponing. A cloud bill you can’t explain. Start with the problem taking the most out of your week.
Start with a free, 30-minute Scale Readiness Audit. We’ll talk through the symptoms, your stack, and where to go from here.
You can also reach us directly:
contact@backendrescue.com